Yes, your stationary is pretty. At least to you. And yes all those underlines, bolds, and italics really show off the important words that you think have extra meaning. But, consider this - many people can’t or won’t see them. That’s right, there are a lot of people out there who through either choice or [...]

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OK, I couldn’t have said most of it better myself, so I won’t. Go on over to Scott H. Young’s blog and check out The 7 Bad E-Mail Habits that Make People Want to Kill You. I can’t say that I agree with everything that he has to say, especially about not sending urgent [...]

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A word about backups - because if you lose your data and your ideas, you can’t communicate.
You need to realize that there are two types of backups.
The type is for file recovery. With file recovery backups you are mainly looking to recover individual items or folders that either got deleted, changed by accident, or overwritten. [...]

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Did you know that the number of “bounces” you generate is monitored? A bounce is when you send and email out to someone but it comes back to you as undeliverable. Maybe that person’s email box is full or more likely you have the wrong email address for the recipient. Either way it is [...]

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