OK, I couldn’t have said most of it better myself, so I won’t. Go on over to Scott H. Young’s blog and check out The 7 Bad E-Mail Habits that Make People Want to Kill You. I can’t say that I agree with everything that he has to say, especially about not sending urgent requests and what his definition of “urgent” is, but all in all very good stuff. Make sure to browse the comments too. Some very good insight.
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